All IDDI web systems are fully validated to industry standards and 21 CFR part 11 compliant, ensuring total data quality and protection.
IDDI's eClinical Suite includes:
- ID-net™, a centralized patient randomization and treatment allocation system integrated with IDDI EDC system
- ID-supply™, a centralized drug supply management system
- Marvin (by XClinical), an electronic clinical data management system (EDC)
- ID-code™, a coding and validation system based on MedDRA® and WHO-DRUG® dictionaries
- TrialControl™, a web portal based on eRoom technology giving access to key trial information to Sponsor and trial team members. TrialControl™ also enables sharing of documents.
Helpdesk
24/7 Help Desk: Support to all web applications.
- IDDI Client Support Specialists cover all continents' business hours
- 24/7 support for emergencies (randomizations, code breaks...)
- Contactby email (helpdesk@iddi.com) or by phone (+3216270969 or +1-866 SOS IDDI)
- Optional toll free numbers
- Help Desk offers systems support, medical questions escalated to Sponsor